Payment, Refund and Replacement Policies

Below you will find our current payment and refund / replacement policy. Please read it carefully as this is the official policy in force at the present time. The policy listed below supersedes any other written document you may have received prior to today’s date. If you have any questions or comments about this policy, please do not hesitate to contact us.

Current Payment Policy

Effective immediately, the following payment policy MUST be adhered to. THERE ARE NO EXCEPTIONS, ALL Florida Printing Ticket Company CLIENTS MUST READ, UNDERSTAND AND ADHERE TO THIS POLICY except by other written arrangements approved by Florida Printing Ticket Company. Any payment made without regard to this payment policy will be charged a service charge of 20%____. Late charges apply (see below).

LATE CHARGES:

ALL payments such as invoices, visit fees, service charges and mileage charges described in the above policy MUST BE RECEIVED BY Florida Printing Ticket Company within 5 business days of the date we received the order (or within 5 business days from the day you received an invoice) or late fees in the amount of 20% will be charged for every business day your payment is late. This applies to ALL clients, without exception.

Non-payment may result in your account being sent to collections, your credit standing with us being downgraded and possible litigation to recover payment. If you have questions or concerns, or you feel that you have been charged incorrectly, please contact us IMMEDIATELY so that we can work together to find a solution.

We prefer to work payment issues out in a positive way and we try not to resort to sending payments to collections or small-claims unless we have no recourse.

Current Refund / Replacement Policy

ALL printing are final. We do not offer refunds on printed works at this time.

If the materials you purchased from us is not meeting your needs, please contact us immediately and we will work with you to add the features you want or to correct any perceived issues with the items.

If you are dissatisfied with the level of support you are receiving from us after purchasing one of our support packages, please contact us with your concerns so that we can address this issue immediately. We value you as a client and strive for your satisfaction.